Foodtro FAQ

1. Is Foodtro a white-label restaurant ordering solution?

Yes. Foodtro is a white-label restaurant website builder and online ordering platform. Your website can use your own brand name, logo, colors, and domain without any Foodtro branding.

2. What do I need to provide from my side?

• Restaurant logo and branding assets
• Domain name (optional)
• Restaurant menu and categories
• Restaurant photos and content
• Google Maps API setup (if required)
• Payment gateway account details

All third-party services remain under your ownership and control.

3. Who handles third-party billing?

Services such as payment gateways, SMS providers, Google Maps, and other third-party integrations are billed directly to the restaurant owner. Foodtro assists with configuration and setup.

4. Can I use my own domain name?

Yes. You can connect your own custom domain name and operate your restaurant website under your own brand.

5. How secure is the system?

• SSL-secured website and ordering platform
• Secure customer authentication
• Protected payment integrations
• Regular software updates and maintenance

Foodtro is designed to provide a secure and reliable online ordering experience for restaurants and customers.

6. What technologies are used?

• Backend: Laravel
• Mobile Apps: Flutter
• Push Notifications: Firebase
• Modern Responsive Web Technologies

7. Does Foodtro support online ordering?

Yes. Customers can browse your menu, place orders online, and make payments directly through your restaurant website.

8. Does Foodtro support QR menus?

Yes. Foodtro includes QR code menu functionality that allows customers to scan, browse your menu, and place orders from their mobile devices.

9. Can customers place table orders?

Yes. Restaurants can enable table ordering so customers can scan a QR code and order directly from their table.

10. Do you handle payment gateway setup?

Yes. We assist with payment gateway integration to help restaurants accept secure online payments from customers.

11. How long does it take to launch?

Most restaurant websites can be launched within a few working days depending on menu setup, branding requirements, and integrations.

12. What kind of support do you provide?

We provide technical support, setup assistance, maintenance guidance, and help with platform-related questions to ensure your restaurant website operates smoothly.

13. Can I manage my menu myself?

Yes. You can easily update menu items, pricing, categories, availability, promotions, and restaurant information through the admin dashboard.

14. Is the website mobile-friendly?

Absolutely. Every Foodtro restaurant website is fully responsive and optimized for mobile phones, tablets, and desktop devices.