Privacy Policy

1. Introduction

At Foodtro, we value the privacy of restaurant owners, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our restaurant website builder and online ordering platform.

2. Legal Disclosure

We may disclose personal information when required by law, regulatory authorities, legal processes, or when necessary to protect our rights, users, services, or comply with applicable regulations.

3. Data Protection & Compliance

Foodtro is committed to responsible data handling and follows applicable privacy and data protection requirements where our services are offered.

The legal basis for processing personal information may include:

• Performance of a contract or service agreement
• User consent
• Legitimate business interests
• Compliance with legal obligations

4. Information We Collect

We may collect information such as names, email addresses, phone numbers, restaurant information, account details, customer order information, device information, IP addresses, and website usage data necessary to provide and improve our services.

5. How We Use Information

Information is used to operate restaurant websites, process online orders, manage user accounts, provide customer support, improve platform functionality, enhance security, and communicate important service-related updates.

6. Third-Party Services

Foodtro may integrate with third-party providers such as payment gateways, SMS providers, email services, analytics platforms, mapping services, and cloud hosting providers. These providers process data according to their own privacy policies and terms.

Depending on the services used, information may be processed in countries outside your location, subject to applicable safeguards and legal requirements.

7. External Links

Our website may contain links to third-party websites or services. Foodtro is not responsible for the privacy practices, content, or policies of external websites.

8. Data Security

We implement industry-standard security measures including encrypted communications, secure hosting environments, access controls, and regular maintenance practices designed to protect personal information from unauthorized access, misuse, or disclosure.

9. Cookies

Foodtro uses cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance user experience. Users may manage cookie preferences through their browser settings.

10. Age Requirements

By using our services, you confirm that you meet the minimum legal age required in your jurisdiction or have obtained appropriate consent from a parent or legal guardian.

11. Data Retention

Personal information is retained only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, maintain security, and enforce agreements.

12. Policy Updates

Foodtro may update this Privacy Policy periodically. Updated versions will be published on this page. Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us at sales@foodtro.co.