GDPR Compliance

1. Introduction

Foodtro is committed to protecting the privacy of restaurant owners, customers, and website visitors. We follow industry best practices and applicable data protection principles to ensure personal information is collected, processed, and stored responsibly.

2. Data We Collect

We may collect information such as names, email addresses, phone numbers, restaurant details, customer order information, IP addresses, device information, and website usage data when users interact with our restaurant ordering platform.

3. How We Use Data

Personal information is used to provide restaurant ordering services, process orders, manage accounts, improve platform functionality, communicate important updates, provide customer support, and maintain security.

4. User Rights

Users may request access to their personal information, request corrections, update account details, or request deletion of eligible personal data, subject to legal and operational requirements.

Requests regarding personal data can be submitted through our support channels, and we will respond within a reasonable timeframe in accordance with applicable laws.

5. Data Security

Foodtro implements appropriate technical and organizational safeguards to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and enhance the overall user experience. Users may control cookie settings through their browser preferences.

7. Data Sharing

Foodtro does not sell personal information. Data may be shared with trusted third-party service providers, payment processors, hosting providers, analytics services, or legal authorities when required to deliver services or comply with legal obligations.

8. Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.

9. International Data Transfers

Depending on the hosting environment and integrated services used by restaurant owners, data may be processed in different countries. Appropriate safeguards are implemented where required by applicable regulations.

10. Third-Party Integrations

Foodtro may integrate with payment gateways, SMS providers, email services, analytics tools, mapping services, and other third-party platforms. These providers maintain their own privacy policies and data processing practices.

11. Policy Updates

Foodtro may update this GDPR Compliance and Privacy Information page from time to time. Updated versions will be published on this page, and continued use of our services constitutes acceptance of any revisions.